Terms of Use
Last updated 18 September 2026
1. These terms
These terms are an agreement between you, meaning the company or person using TieOut, and TieOut, meaning the operator of this site and software. By downloading, installing or using TieOut, or by using this website, you accept them. If you are agreeing on behalf of a company, you confirm you are authorised to do so.
2. What TieOut is
TieOut is software that reads owner statement reports you produce and reports possible discrepancies, such as management fees that do not match the fee table you supply, security deposit and prepaid rent balances that do not agree between reports, and line items that breach rules you configure.
What TieOut is not. It is not an audit, an accounting service, a bookkeeping service, legal advice, tax advice or a substitute for review by a qualified professional. It does not certify that a statement is correct. It reports what it was able to check, and a result of "pass" means only that the specific checks it ran did not find a problem.
3. Your responsibilities
- You are responsible for the accuracy of what you give TieOut, including your fee table and your configured rules. A wrong fee table produces wrong results.
- You are responsible for reviewing what TieOut reports and deciding what to do about it. Findings labelled "possible cause" are suggestions to investigate, not conclusions.
- You remain responsible for the statements you issue to owners and for your own compliance with your management agreements, trust accounting rules and any other law that applies to you.
- You are responsible for keeping your own backups of your data.
4. Licence
If we issue you a licence key, we grant you a non-exclusive, non-transferable licence to use TieOut inside your own business for the period and the number of properties the key covers. You may not resell, rent, sub-license or distribute TieOut, share your licence key outside your company, or attempt to bypass, remove or alter its licensing. You may not copy, modify, reverse engineer or decompile the software, except where the law says you may.
The software, its design and its name remain ours. Nothing here transfers ownership of it to you.
When a licence expires, TieOut stops running checks until a new key is entered. Keep your renewal date in mind, particularly around month-end.
5. Pilot programme, trials and pricing
TieOut is currently offered as a pilot. Free checks, trial keys and pilot pricing are offered at our discretion, may be limited in time or in the number of properties, and may change. Any pricing we quote is specific to you and to the portfolio size discussed; it is not a public price list. Fees are payable as set out in the invoice or written agreement we send you, and unless that document says otherwise they are not refundable once a licence period has begun. Nothing on this website is an offer capable of acceptance.
6. Your data
TieOut runs on your computer and does not transmit your statements or accounting data to us. Our Privacy Policy explains this and describes the limited information we hold. You keep all rights in your own data.
If you send us files so that we can help you, you give us permission to use them for that purpose only.
7. Feedback
If you send us suggestions, bug reports or ideas, we may use them to improve TieOut without owing you anything for them. We will not identify you or your company publicly without your permission.
8. Availability and changes
We may update TieOut, change its features and issue new versions. We try to make it work well, but we do not promise it will be free of errors or available without interruption. We may need to discontinue it, in which case we will give reasonable notice to customers with an active licence.
9. No warranty
TieOut and this website are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that TieOut will find every error in your statements, that every finding it reports is a genuine error, or that its suggested causes are correct.
10. Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business, lost or corrupted data, regulatory penalties, or claims by your owners, tenants or third parties, arising out of or relating to TieOut, even if we were told such damages were possible.
Our total liability for all claims relating to TieOut is limited to the amount you actually paid us for TieOut in the twelve months before the event giving rise to the claim, or one hundred US dollars, whichever is greater.
Some jurisdictions do not allow some of these exclusions, so parts of this section may not apply to you.
11. Indemnity
You agree to indemnify and hold us harmless from claims, losses and reasonable legal costs arising from your use of TieOut, your breach of these terms, or statements you issue to your owners.
12. Suspension
We may suspend or end your licence if you breach these terms, if fees go unpaid, or if we are required to by law. If we end your licence without cause during a paid period, we will refund the unused portion.
13. Governing law
These terms are governed by the laws of the State of California, United States, without regard to conflict of law rules. The state and federal courts located in Orange County, California have exclusive jurisdiction, and both sides consent to that venue.
14. Changes to these terms
We may update these terms. The date at the top shows when they last changed. For customers with an active licence, material changes take effect at the start of the next licence period, or earlier if you agree.
15. Everything else
If any part of these terms is unenforceable, the rest still applies. Our not enforcing a term is not a waiver of it. These terms, together with any written agreement or invoice we send you, are the whole agreement between us about TieOut. You may not transfer these terms without our written consent; we may transfer them to a successor of our business.